GACHI.ai Terms of Service

Article 1 (Agreement to Terms of Service)

1. The service "GACHI.ai" (hereinafter referred to as "the Service") is provided on the condition that users agree to these Terms of Service. By using the Service, users are deemed to have agreed to all provisions of these Terms of Service.
2. If a user is a minor (under 18 years of age under Japanese law), please confirm that you have obtained the approval of your parent or legal guardian before using the Service. If a minor uses the Service, it is deemed that the parent or legal guardian has agreed to these Terms of Service.
3. If you cannot agree to these Terms of Service, or if a minor cannot obtain the consent of a parent or legal guardian, you may not use the Service.

Article 2 (Definitions)

1. "Service" refers to "GACHI.ai," an AI dialogue service provided through the API offered by OpenAI.
2. "User" refers to all individuals or legal entities that use the Service.
3. "Service Platform Provider" refers to the operator of the platform that executes the Service and provides functions to users. Currently, this refers to Slack.
4. "Payment Processor" refers to the payment service provider used to process the Service's usage fees. Currently, this refers to Stripe.
5. "Account" refers to the individual account used by the User to use the Service. This includes accounts issued by third parties such as the Service Platform Provider, OpenAI, and Payment Processor, in addition to those issued by the Service.
6. "Content" refers to all information, data, text, software, music, sound, photographs, graphics, videos, messages, tags, or other materials generated or provided by the Service.

Article 3 (Service Description)

1. (Slack App) The Service provides an AI dialogue service using OpenAI's AI API. The Service operates as a Slack bot and aims to allow users to obtain information through natural language dialogue.
2. (AI Dialogue Service) The Service is designed to provide the best possible response when a user makes an inquiry. However, we do not guarantee the accuracy or completeness of the information provided by the Service.

Article 4 (License)

1. (License) The Service grants users a limited, non-exclusive, non-transferable, and non-sublicensable license to use the Service in accordance with these Terms of Service.
2. (Prohibition of Resale) Users may not resell, redistribute, sublicense, lease, rent, lend, resell, or otherwise make the Service available to third parties for commercial purposes.
3. (User's Responsibility for Usage Environment) The use of the Service requires that users have an appropriate internet connection and compatible devices. Third-party services may also be required to use the Service. The costs of meeting these requirements are the responsibility of the user.

Article 5 (Registration)

1. (Completeness of Information) To use the Service, users need to create an account (including third-party services). Users agree to provide true, accurate, current, and complete information.
2. (Obligation to Maintain Information Completeness) Users agree to promptly update their information if they become aware that their account information is inaccurate, unrealistic, or incomplete.
3. (Attention to Security) Users are responsible for maintaining the password and security of their account. Users agree to promptly notify the Service if their account is used without authorization or if there is a possibility of such use.

Article 6 (Handling of User Information)

1. (Purpose) The Service uses the information provided by users for the provision, maintenance, improvement, and development of the Service. Users agree that the Service will use their information in accordance with these purposes.
2. (Protection of Information) The Service protects users' information in accordance with applicable laws, separately established privacy policies, and regulations. Please refer to our Privacy Policy for more information.

Article 7 (Usage Fees)

1. (Usage Fees) The usage fee for the Service is 980 JPY per month (excluding tax) for up to 5 users. For 6 or more users, the fee is 500 JPY per month (excluding tax) per user. The usage fee varies according to the number of users.
2. (Billing Period) The Service considers one month from the start date of use as one billing period. The billing period is automatically renewed, and users shall pay the fee for the previous billing period during the next billing period through the Payment Processor, in response to the invoice.
3. (Non-payment of Fees) If payment is delayed or inaccurate, we may, at our discretion, temporarily suspend or terminate the Service or usage.
4. (Refund Policy) Even if a user terminates the use of the Service during the period, the fees incurred in connection with the use will not be refunded due to the nature of the Service.
5. (Change of Fees) We may change the fees for the Service. Changes in fees are made at our discretion and will be notified to users in advance. Changes in fees will apply from the effective date of the change.
6. (Assignment of Claims) We may assign uncollected claims for the Service to third parties.

Article 8 (Payment)

1. (Use of Payment Processor) The usage fees for the Service are paid through the payment service of the Payment Processor.
2. (Agreement to Terms of Service and Privacy Policy of Payment Processor) Users agree to the terms of service and privacy policy of the Payment Processor.
3. (Provision of Payment Information to Payment Processor) Users' payment information is processed and stored by the Payment Processor.
4. (Inquiries to Payment Processor) Users agree to contact the Payment Processor directly for payment-related issues.

Article 9 (User Obligations)

1. (Appropriate Use) Users have an obligation to use the Service in a legally and morally appropriate manner. Illegal acts, inappropriate acts, or acts that infringe on the rights of third parties are prohibited.
2. (Accuracy and Update of Account Information) Users have an obligation to ensure that the information they provide when registering is accurate and up-to-date. They should also promptly update the information if it changes.
3. (Account Security) Users have an obligation to keep their account and password secure and to prevent them from being used without authorization. Users are also required to promptly report to us if they discover unauthorized use of their account.
4. (Prohibition of Misuse of the Service) Users are prohibited from using the Service for spam activities, hacking, distribution of viruses, or creation or distribution of other malware. Users are also prohibited from harassing or intimidating other users or third parties through the Service. Other criminal acts, fraudulent acts, or acts that infringe on the rights of third parties are also prohibited.

Article 10 (Restriction of Service Use)

1. (Discovery of Violations) If a user violates any provision of these Terms of Service, or if there is suspicion of such violation, we may temporarily or permanently restrict the user's access to the Service. This includes temporary suspension, permanent suspension, or restriction of the use of the Service.
2. (Change or Termination of Service) We reserve the right to change, suspend, or terminate part or all of the Service without prior notice to users. This includes adding or removing specific features, temporarily suspending the Service, or completely terminating the Service.
3. (Notification of Usage Restrictions) We will notify users in advance as much as possible if a violation of the Terms of Service is discovered, or if the Service is changed or terminated. However, prior notification may not be possible in case of emergency or due to legal obligations.

Article 11 (Intellectual Property Rights)

1. (Rights to Software) The software ("GACHI.ai") provided by us in connection with the Service is protected by copyright and other intellectual property rights owned by us or our licensors. Users have a non-exclusive right to use "GACHI.ai" under these Terms of Service, but are prohibited from using, copying, modifying, distributing, publishing, translating, reverse engineering, decompiling, or disassembling it for any other purpose.
2. (User-Generated Content) The intellectual property rights to content (text, images, audio, video, etc.) generated by users through the Service belong to the users or the relevant rights holders. However, users non-exclusively authorize us to use (including reproduction, publication, distribution, modification, translation, etc.) the relevant content for the operation and improvement of the Service.
3. (Handling of User-Generated Content) Users agree not to infringe on the intellectual property rights of third parties with the content they generate. If an infringement of intellectual property rights is discovered, we may delete the relevant content and, if necessary, restrict the use of the Service.
4. (Trademarks) "GACHI.ai" and our logos and trademarks are our trademarks or registered trademarks. Users may not use these without our prior written permission.

Article 12 (User Violations and Termination of Usage Contract)

1. (Prohibition of Violations) Users shall not engage in acts that violate these Terms of Service. They shall also not engage in acts that infringe on the rights of other users or third parties, illegal acts, or acts that hinder the proper operation of the Service.
2. (Response to Discovery of Violations) If we recognize that a user has violated these Terms of Service, or if there is suspicion of such violation, we may warn the user and take measures such as requesting the deletion of the relevant content. If we determine that the violation is serious, or if the user does not take appropriate action in response to the warning, we may temporarily suspend or terminate the user's use.
3. (Termination of Use) To terminate the use of the Service, users need to terminate their subscription contract. After termination of use, user data will be deleted after a certain period in accordance with our policy.
4. (Termination of Use and Fees) Even if use is terminated, users are obligated to pay fees incurred during the fee billing period at the time of termination. However, this does not apply to termination of use during the free trial period.

Article 13 (Disclaimer)

1. (Disclaimer Regarding Suspension of Service Provision) We shall not be liable for any damages incurred by users due to temporary interruption or suspension of the Service due to system maintenance, inspection, repair, fire, power outage, natural disaster, occurrence of viruses or bugs, attacks from third parties, or other events that we cannot reasonably control, regardless of the cause.
2. (As Is) We do not expressly or implicitly guarantee that the app and the services provided through the app are free from any defects in fact or law, including accuracy, completeness, effectiveness, reliability, safety, legality, and suitability for a specific purpose. We also do not guarantee that there are no defects, errors, or bugs in security, etc. Furthermore, we do not guarantee that the app will function normally on all devices, OSs, platforms, or OS versions, or if the operation policy or terms of the platform provider change. We do not guarantee that we will resolve any such defects at our responsibility and expense.
3. (Disclaimer Regarding Accuracy of Information) We do not guarantee the accuracy, completeness, reliability, usefulness, etc. of the information provided, published, or transmitted to users in connection with the Service. Users shall use this information at their own responsibility.
4. (Compensation for Damages Due to Gross Negligence) If we have intentional or gross negligence, we shall compensate for the user's damages according to the following conditions:
   1. Limited to actual direct and ordinary damages. Damages arising from special circumstances are not included.
   2. Limited to the monthly usage fee for the past one month incurred by the use of the Service.
5. (Disclaimer Regarding Disputes with Third Parties) If a dispute arises between a user and other users of the Service or third parties, the user shall resolve it at their own expense and responsibility, and if we suffer damages as a result, the user shall compensate for our damages.
6. (Disclaimer Regarding AI Limitations) We shall not be liable for the incompleteness, inaccuracy, or inappropriateness of information or responses provided by AI due to the limitations or underdeveloped aspects of AI (Artificial Intelligence) technology. Users should not blindly accept AI advice or information and should act based on their own judgment and responsibility.
7. (Disclaimer Regarding Handling of Personal Information) While we do our best to manage the personal information provided by users in the process of using the Service, users recognize and accept the risk that this information may be accessed and used by third parties without authorization.

Article 14 (Dispute Resolution and Applicable Law)

1. (Good Faith Consultation) If a dispute arises between a user and us in connection with the Service, both parties shall consult in good faith to resolve it.
2. (Application of Japanese Law and Agreed Jurisdiction) If the dispute cannot be resolved through consultation, the Tokyo District Court shall be the court of first instance with exclusive agreed jurisdiction. Japanese law shall apply to the Service.
3. (Priority Language) If these Terms of Service are created in Japanese and languages other than Japanese, and if there is a contradiction or discrepancy between the languages, Japanese shall take precedence in all respects.

Article 15 (Contact Information)

If you have any inquiries, opinions, or requests regarding the Service, please feel free to contact us at the following:

Email: [email protected]

Please note that depending on the content of your inquiry, it may take time to respond. Also, please note that we do not accept inquiries by phone.

We value the valuable opinions we receive from our users and will use them to improve our service.

Article 16 (Severability)

1. If any provision of these Terms or any part thereof is determined to be invalid or unenforceable under applicable law, all other provisions and parts shall remain in full force and effect. The provision or part determined to be invalid or unenforceable shall be revised or replaced to have the maximum effect permitted by law.